For information of group sales and outings to a Titan Basketball game or other athletic event, please contact the ticket office at 313-993-1700.
The Junior Titan Club is a program targeted at youth. All students 13 and under are eligible to participate and receive a general admission season ticket to all men’s and women’s basketball games as well as are admitted to other sporting contests courtesy of the Athletic Department. Students interested in learning more about the program should contact the Detroit Titan marketing department at 313-993-1700 ext. 7364.
The lost and found at Calihan Hall is located at the Fan Services Booth in the southeast corner. Once this booth closes after the start of the second half, please contact the ticket office, located inside the main administrative offices in the northeast lobby for lost and found needs. Detroit Mercy cannot be held responsible for damage sustained to lost or misplaced items.
Lost children and guests should report to the Fan Services Booth located in the southeast corner of Calihan Hall or to a designated event staff member or law enforcement officer.
Fans who need to replace their lost or stolen tickets should contact the Detroit Titans ticket office located either at Calihan Hall or call 313-993-1700 ext. 7301.
For information on having Tommy Titan visit your party, function or outing, please contact Detroit Mercy Athletic Marketing Office at 313-993-1700 ext. 7364.
The media entrance is located at the northwest entrance of Calihan Hall. If a credential is being picked up, please be ready to present a photo ID. To request a credential, contact the Detroit Mercy Athletic Communications Department at 313-993-1745 or email Director of Athletic Communications P.J. Gradowski at
Detroit Mercy merchandise can be purchased during the game from the Titan Gift Shop located in the north lobby. Or you can shop for Titan gear online by
Individuals interested in performing the national anthem before a Detroit Mercy sporting event should contact the marketing office at 313-993-1700 ext. 7364.
Only those with the proper credentials will be permitted on the court before, during and after an event at Calihan Hall. Anyone without the proper credential will be removed from the court and also subject to ejection from the arena and possible arrest.
PARKING
For home Titan men’s basketball contests, the cost for general event parking is $5 per vehicle. Season long express parking lane passes are available for purchase through the Titan Ticket Office at 313-993-1700.
#1 – McNichols Entrance
• General parking entrance
• Season ticket holder parking entrance
• Student parking entrance
#2 – Fairfield – CAL Club/VIP Entrance
• CAL Club level and VIP entrance only
• Must have valid pass to use entrance
#3 – Florence – Titan Express Lane -- Pre-Paid Parking Entrance
• Pre-paid parking entrance. Must have purchased pre-paid pass through Detroit Titan Athletic Department
• CAL Club entrance (optional)
PLAYER GUEST WILL CALL
Player Guest Will Call for men’s and women’s basketball is located at the northwest entrance of Calihan Hall. Photo identification is required to pick up player guest will call tickets.
PROHIBITED ITEMS & BEHAVIOR
Detroit Mercy and the Horizon League promotes good sportsmanship by student-athletes, coaches and spectators. We request your cooperation by supporting the participants and officials in a positive manner. Profanity, racial or sexist comments or other intimidating actions directed at officials, student-athletes, coaches or team representatives will not be tolerated and are grounds for removal from the site of competition. Out of concern for the safety of our Guests and staff and student-athletes, the following is prohibited:
• Umbrellas
• Tripods
• Alcohol
• Pets
• Ballons
• Flash/Video Cameras
• Firearms
• Outside Food/Beverages
• Ice Chests
• Smoking
• Strollers
• Artificial Noisemakers
It is encouraged that patrons return prohibited items to their vehicles as the Detroit Mercy Athletic Department will not safeguard these items for the duration of the event.
PROMOTIONS
All on-court promotional activity, discounted ticket prices and other promotional activity is coordinated though the ticketing and marketing department. For information on sponsoring a promotional activity or give-a-way items on a gameday, please contact the marketing office at 313-993-1705.
PUBLIC ADDRESS
The public address system at Calihan Hall is reserved for announcement of on-court game action, promotional and advertisement activity and emergency situations. It shall not be used for appeals over the air except in extraordinary cases. Game management shall reserve the right to deem a situation as extraordinary.
QUESTIONS
Any outstanding question not already answered in this guide should be directed to the Athletic Facilities and Operations Office at Calihan Hall at 313-993-1700.
RESTROOMS
Restrooms are located in the north hall, southeast corner, and southwest corner of the arena Diaper changing stations are located in the north lobby restrooms. ADA restrooms are located in the north hall.
SEASON TICKETS
For pricing and information on season tickets please contact the Ticket Office by phone 313-993-1700,email
GoTitans@udmercy.edu, or visit the
Tickets Page
SMOKING
For the enjoyment of our guests, smoking is not prohibited anywhere in Calihan Hall. Guests may exit the arena to smoke. Re-entry is permitted at northeast entrance ONLY.
STROLLERS
Strollers are not permitted inside the arena of Calihan Hall. To store your stroller during the game, please speak with the Fan Service Booth. Detroit Mercy shall not be responsible for lost or damaged strollers held during the game. All guests are encouraged to return strollers to their vehicles.
STUDENT SEATING
Student seating is located in SECTION 313 bleacher located in the north lower level end zone. A valid Detroit Mercy student ID is required for student entry.
TELEVISION BROADCASTS
Games that are televised are noted on the
basketball schedule page. Most home men’s and women’s basketball games are streamed live on ESPN3.com
TICKETS
The Detroit Titan Ticket Office is located in the main athletic office of Calihan Hall and is open Monday-Friday 8:30 a.m., to 5:00 p.m. Tickets can also be purchased at online at the
Titans Ticket Center. Ticket call in requests can be made at 313-993-1700.
TICKET EXCHANGE PROGRAM
Season ticket holders who are unable to attend a home basketball contest may exchange their game ticket for a future regular season game (based on availability). Contact the Detroit Mercy Ticket Office with questions or requests.
TICKET OFFICE OPERATIONS
The Detroit Mercy Ticket Office conducts ticketing for six of the Titans varsity sports: men's & women's basketball, men's & women's soccer and men’s & women's lacrosse. Attendance to all other home varsity events is free to the public for regular season contests. The ticket office also handles post-season tournament ticket requests.
TICKET POLICY
All season ticket holders are responsible for their conduct as well as the conduct of their guests and persons occupying their seats. Violations, by season ticket holders or anyone, may result in revoked account privileges without reimbursement to the season ticket holder at the discretion of Detroit Mercy Athletics.
TICKET REPLACEMENT
For information on replacing lost or stolen tickets to an event at Calihan Hall, please contact the Detroit Mercy Ticket Office directly at 313-993-1700.
TICKET SCALPING
The resale of tickets in the area of Calihan Hall to events at the arena is strictly prohibited. Failure to comply with this policy may result in arrest or other disciplinary actions.
TITAN CLUB
The Titan Club is organized to support and boost the accomplishment of high standards of intercollegiate athletics at Detroit Mercy. The Titan Club has three goals:
Goal #1: The Club shall encourage and recognize the achievement of excellence and sportsmanship in all endeavors of intercollegiate amateur athletics.
Goal #2: The Club shall promote social and formative activities among its members and between the membership and all persons associated with the Detroit Mercy Athletics Department. The club shall strive to increase its membership base each year.
Goal #3: The Club shall contribute financially to the welfare of the Detroit Mercy Athletics Department.
For more information on the Titan Club please contact Assistant Athletic Director for Development Michael Miller at 313-993-1700 or at
michael.l.miller@udmercy.edu. You can also visit the
Titan Club web page.
TITAN CLUB ROOM
The Titan Club donor room is located at the top of stairwell 6 in Calihan Hall. Titan Club donors are able to visit the room prior to, during halftime and following all men’s basketball home contests. The room opens one hour prior to tip and remains open one hour following the completion of the contest. This is the only location in the building in which consumption and purchase of alcohol is permitted. If you have an interest in joining the Titan Club, please contact Assistant Athletic Director for Development Michael Miller at 313-993-1700 or at
michael.l.miller@udmercy.edu.
VIDEO CAMERAS
Video cameras are not allowed inside to Calihan Hall and no storage will be provided for them. The use of video capable cell phones is also prohibited. Any unauthorized use of video cameras will be grounds for ejection from the arena.
VISITING TEAM WILL CALL
Visiting team will call for men’s and women’s basketball is located at the northwest entrance of Calihan Hall. Identification is required to pick-up tickets at will call.
WEBSITE
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WHEELCHAIRS
Wheelchairs are not provided at Calihan Hall and any guest requiring the use of a wheelchair must provide their own use during the game or event.
WILL CALL
Game day general will call is located at the northwest entrance of Calihan Hall. All will call tickets must be picked up with photo identification of the purchasing individual. To purchase tickets on non-game days please visit the ticket office located in the main athletic office or call 313-993-1700.
